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Showing posts from October, 2022

Scenario 4: State of Art / Are you in tune?

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  Dear students, Please read the following information about the 4 Ps of marketing, look for new vocabulary  , and try to get familiar with the meaning. Write in your notebook any questions that you might have, and please, do not hesitate to contact teacher Christian in case of doubts. Source: https://www.investopedia.com/terms/f/four-ps.asp These Are the 4 Ps of Marketing 1. Product Creating a marketing campaign starts with an understanding of the product itself. Who needs it, and why? What does it do that no competitor's product can do? Perhaps it's a new thing altogether and is so compelling in its design or function that consumers will have to have it when they see it. The job of the marketer is to define the product and its qualities and introduce it to the consumer. 2. Price Price is the amount that consumers will be willing to pay for a product. Marketers must link the price to the product's real and perceived value, while also considering supply costs, sea...

THE ASAP TECHNIQUE & THE CARP SYSTEM

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  Dear Students, the following information has the main goal to help you understand about the ASAP technique (apologize, sympathize, accept, prepare) to deliver good business communication. Please read it and write in your notebook any questions or unknown words from the reading. Do not hesitate to contact teacher Christian in case of doubts. The ASAP Technique SOURCE:  https://www.serviceskills.com/how-to-handle-irate-customers/  If you’re handling complaint calls or talking to customers who are upset, your job is a tough one, this technique might help you  to reduce the customer’s anger. The technique is called ASAP.  Let’s see how it works when we need to put it into practice. Just try to follow these steps:   EXAMPLE OF A DIFFICULT SITUATION   Customer :  “I want my money back, and I want it now! I am sick and tired of all your mistakes.” A  APOLOGIZE  and acknowledge the feelings. “I apologize for the inconvenience. No wonder you’re...

ESSENTIAL TOOLS USED FOR METAL WORKING

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Dear student, Please read the following information about essential tools used for metal working . Write in your notebook all the unknown words and do not hesitate to ask teacher Christian in case of doubts.   Source of the information: https://www.urdesignmag.com/technology/2020/08/23/essential-tools-used-for-metal-working/ ESSENTIAL TOOLS USED FOR METAL WORKING Metalworking is the process of crafting metal into various items. The processes might as well include molding, drilling, casting, and among others whereby a set of tools must be involved. It is very important for the worker to understand different tools that comply with different metals to make sure the work is efficiently and safely done. If you are just a beginner in metalworking, then you must pay attention to the following essential tools that are used for metal work. 1. Bandsaw This is one of the most essential tools. And before you even think of anything else, make sure you invest in a good bandsaw used to cut m...